Delete your GharLeads account

This page explains how to delete your GharLeads account (website gharleads.in and the GharLeads app for Android, by PROPVANCE IT SOLUTIONS PRIVATE LIMITED) and what happens to your data. Property owners who want their number removed: see the last section.

Option 1: in the app or on the website

• Sign in and open Settings (the gear icon at the top).
• Scroll to Delete account and tap Delete my account.
• Enter your password, type DELETE and tap Delete permanently.

Your account is deleted immediately and you are signed out on every device.

Option 2: if you cannot sign in

Email info@propvanceitsolutions.com with the subject "Delete my account" and your registered username or mobile number. We may verify it is you, then delete your account and associated personal data within 30 days and confirm by email.

What is deleted

• Your name, phone number, email, business name and city.
• Leads you added yourself, your notes, stages and follow-ups.
• Your notifications, notification settings and signed-in devices.

What is kept, and for how long

• Wallet, payment and GST invoice records, as Indian tax and accounting law requires (generally up to 8 years). They no longer show your name or contact details.
• Security logs, only as long as needed for security review.
• Copies in our backups, until those backups are replaced within 90 days.

Unused credits are lost when the account is deleted, unless a refund is due under our Refund Policy.

Property owners: remove your number

If your contact details were shared with a broker for your property listing, you can ask us to remove or correct them, or opt out of being shared in future. Email info@propvanceitsolutions.com with your mobile number and the listing if you have it. We handle these requests promptly.

Questions

See our Privacy Policy or contact our Grievance Officer, Devesh Jain, Director, at info@propvanceitsolutions.com or +91 8120539117.