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How can a broker filter fake real estate leads before wasting site visits?

A practical filter for brokers: qualify each lead on the first call, confirm the visit in writing, and track which sources turn into real site visits.

By Devesh Sarkaar · · 3 min read

Short answer: Qualify every lead on the first call with three questions: budget range, preferred areas and timeline. Confirm each visit in writing with a date, a time and an exact meeting point. Tag every lead by source, then judge each source by the site visits it produces, not by how many calls it brings.

Why fake leads cost more than one call

A fake lead is not just a wasted phone call. It is a site visit you planned, a driver or a sales executive who waited, and a day that did not produce a deal. The fix is not to stop buying leads. It is to filter faster, so your time goes to people who can actually buy.

Step 1: Qualify on the first call

Ask three things before you talk about any project:

  • Budget: a range, such as a lower and upper figure, not a single number.
  • Areas: two or three localities the person already knows.
  • Timeline: buying in the next few months, or only exploring.

If the person cannot answer any of these after a short, friendly conversation, mark the lead as cold and follow up later. Do not push for a visit on the first call.

Step 2: Watch how they respond

Genuine buyers usually reply to a call or a short WhatsApp message within a day. A number that is wrong, a phone that never picks up across two tries, or one-word answers every time are signals to wait, not to book a visit this week.

Step 3: Confirm the visit in writing

Once a visit is agreed, send one short message with the date, the time, the exact meeting point and one question: "Does this time work for you?" Buyers who plan to visit usually reply. People who do not often go quiet. Book the driver or the sales executive only after they confirm.

Step 4: Track the source of every lead

Tag each lead with where it came from: a property portal, a paid ad, a referral, a listing owner, or a lead service. After a month, count three numbers for each source: leads received, leads that qualified on the first call, and site visits that actually happened. Spend more on the sources that produce visits, and less on the ones that only produce calls.

Step 5: Check the project before you show it

Before you take a buyer to any project, check its RERA registration number on the state RERA website. In Maharashtra, the project search is on MahaRERA. In other states, use that state's RERA site. If a developer cannot give you a registration number, treat that as a question to answer before the visit, not after.

Step 6: Keep a simple follow-up rhythm

A lead that goes quiet after a visit is not dead. Follow up at a few set points, with something useful each time, such as a shortlist of two or three matching units, a price update, or a note on a new launch in the same area. Keep a short note of each conversation, so the next call starts where the last one ended.

Where Gharleads fits

Gharleads is one option among several for brokers who want more real estate leads. It offers owner contact details from listing links, buyer and tenant leads from video ads, and a CRM to track them. Treat it like any new source: qualify the leads with the steps above, tag the source, and judge it by the visits it produces. No lead source can guarantee a sale, so start with a small test.

Frequently asked questions

How many questions should I ask on the first call?

Three is enough: budget, area and timeline. More than that can make a casual enquiry feel like an interview.

Should I stop buying leads from portals?

No. Judge each source by the site visits it produces over a month, not by the number of calls it brings.

What if a project is not RERA registered?

Do not show or promote it until you have checked the registration on the state RERA website. If the registration is missing or unclear, ask the developer for the number in writing and check it yourself before you go further.

Written by Devesh Sarkaar, founder of Gharleads, Aivesh Academy and Propvance IT Solutions. General information, not legal or financial advice.

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